We're sorry the Bookbot app isn't working for you. Here are some troubleshooting tips you can try:
- Confirm you have the most recent version of your device's operating system (iOS or Android)
- Try swiping up the app (killing the app) and then re-opening it
- Try reinstalling the app (even if it's up to date, this can still help solve some issues.)
If the issue continues, please email us at team@bookbotkids.com and someone from our support team will be in contact with you. Please include the followingL:
- Device type
- App version number
- Operating system number
- Screenshots of the issue
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